Refund policy

Yes, you can use it, but for a clothing brand like Teego, I would suggest a slightly stricter policy. Many new apparel stores in India lose money due to excessive returns, size-related issues, and customers ordering multiple sizes.

A more practical policy would be:


Return & Refund Policy

Last Updated: June 2026

Thank you for shopping with Teego.

We strive to provide high-quality products and a great shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns only in the following cases:

  • The product received is damaged.
  • The product received is defective.
  • The wrong product was delivered.

To initiate a return request, please contact us within 48 hours of delivery and provide clear photographs of the product along with your order details.

Conditions for Return

To be eligible for a return:

  • The product must be unused, unwashed, and unworn.
  • All original tags, labels, and packaging must be intact.
  • The return request must be approved by our support team before shipping the product back.

Refunds

Once the returned product is received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be processed to the original payment method within 7–10 business days.

Exchanges

We currently offer exchanges only for damaged, defective, or incorrectly delivered products, subject to product availability.

Non-Returnable Items

The following are not eligible for return or refund:

  • Products purchased during sale or promotional offers.
  • Products that have been used, washed, altered, or damaged after delivery.
  • Products returned without original packaging or tags.
  • Returns requested for reasons related to personal preference, change of mind, or incorrect size selection by the customer.

Cancellation Policy

Orders can be cancelled only before they are dispatched. Once an order has been shipped, cancellation requests cannot be accepted.

Contact Us

For any return, refund, or exchange-related queries, please contact:

Email: support@teego.in

By placing an order on our website, you agree to the terms outlined in this Return & Refund Policy.


This version protects you much better as a new clothing business while still complying with normal e-commerce practices. Just make sure your size chart is clear on the product pages.